Testimonials

We are always striving to provide the best possible service and here is what some of our clients have to say! 

Mr N, Oct 2017

I have been with Sillars since they started. They now look after six properties for me and, as I now live overseas, I rely on them to deal with everything, which they do very well, my personal Property Manager keeps me informed by email about anything relevant and sends regular statements. I have no hesitation in recommending them, they are much better than the more impersonal agents in town (I have used three other agents previously and they did not come anywhere near the service I now get from Sillars). It is good to know that if there are any issues with the properties that they have a good first line maintenance team in-house and a reliable set of other trades and suppliers on call.

Mr B, Oct 2017

I have had my property let by Sillars (previously Allan Ayres) for 11 years and I have had a painless experience to date. The new system (Sillars) has further simplified the process and moved to a better electronic age which keeps me informed of all activities regarding my property. I have recently had to re-let the property due to a tenant moving out, and the pro-active professional approach ensured that the property was re-let on the day of the relisting. This meant that I did not have the property empty at all. The information and updates were timely, detailed and helpful, in essence all of the problems were sifted and solutions scoped before it got to myself. I have been very satisfied and more than happy that Sillars is looking after my interests and all of the requests I have made over the years have been swiftly dealt with. I would recommend the company to any prospective landlords and would assure them of a professional and personal approach.

Mrs O, Oct 2017

Having dealt with a number of  Letting Agents over the years, what I appreciate most about Sillars is their excellent communication.  Phone calls are usually returned on the day and emails answered quickly.  They do not hesitate in trying to sort out any problem, with as little fuss as possible.

Mr P, Oct 2017

I wish to commend the professionalism and thorough service you repeated have provided to me in the last two years. Having used Alan Ayers Ltd for years prior to Sillars Properties taking over, the service has become better and better. Your fair guidance and superb marketing is without question the best any Landlord or Tennant could wish for mitigating both parties bests interests at all times. Marketed a property on a Friday, and with your committed focus on logging a vast data base of potential tenants, you secured three viewings within 12 hrs off it going live, which lead to 3 applications to enter a long term Tennacy Agreement. It’s a definite high five, and I’m so grateful. I wish to thank Liam, Sue and Jack for their dedicated focus on every let they have secured successful within days of advertising.

Mrs H, Oct 2017

That's great on both counts! Just checking as I hadn't ordered any new. Fingers crossed indeed for the new tenants. Can I just say as well Jack how impressed I am with the communication from you. I've largely managed the  property myself over the years due to poor experiences with letting agents, however so far I'm really pleased with the efficient service I'm receiving from you and the team. So thank you,  please pass this on.

Ian Clough, Orchard Road Brewery Ltd, Nov 2017

I cannot thank Sillars Properties enough for their support, attention to detail and responsiveness throughout the whole process from initial viewing to lease signing and key handover.  Fantastic!

Mrs F, Nov 2017

Sillars have managed my property for three years and during that time they have ensured that the property is inspected regularly and each time have prepared a full report with photographs for me.  This has reassured me and also enabled any defects, if any, are dealt with promptly - keeping both the tenant and landlord happy!  The staff have showed true professionalism when dealing with any problems allowing me to leave the management of my property in safe hands with Sillars Properties.

Mrs B, Dec 2017

Sillars managed my rental property for several years and this year I have sold two properties with them. The service has been brilliant all round. You really feel confident that things are being handled professionally. Their fees are very reasonable and they are easy to communicate with, always on the ball and acting with integrity. I've already recommended Sillars to my friends and colleagues because I honestly think they're the best estate agent in town. 

Mr S, Dec 2017

I think I've completed your review and returned it to you--5 star service.

I found the transaction to be very smooth , quick and efficient--a credit to all involved.

It's around 15 years since my previous house purchase , and the improvement in timescale is quite noticeable. I've sent a "thank-you" Christmas card to the vendors , in acknowledgement of their role in the transaction.

Thank you to you and your team as well , for a very good level of service. 

Best wishes to your whole team for Christmas and 2018.

Mrs C, Jan 2018

As promised, my feedback would be that the service has been brilliant, efficient and personal. The house was sold very quickly.

Mr M L,  March 2018

Out of the agents that I have dealt with so far in Darlington, you have been the most helpful with providing values for properties (especially in your email below) and keeping in contact. 

Please do keep me on your property mailing list as I would like to keep up to date on the market and will arrange to meet again when in the area in a few months time. 

I do hope you have a successful week.

Miss S, March 2018

I would reccomend Sillars to anyone wanting help from and estate agent. They are trustworthy, reliable and help even the people with smaller properties.  

After having my house on the market with another agent for 1 and a half years including lowering the price massively and instructing the auction team, I had no luck or help so my only option was to try another agent. A friend reccomended me to Sillars so even though I hadn't heard of them I followed the recommendation and my goodness I am pleased I did. David Allan from Sillars couldn't have been more helpful from day one, he went above and beyond in every way from putting my mind at ease to even selling the property within only a few weeks. He is extremely knowledgeable about his role and compassionate with both buyers and sellers.

 

 

 

Right Move
Deposit Protection Scheme
Zoopla
Property Ombudsman
Prime Location