We are always striving to provide the best possible service and here is what some of our clients have to say!
Mr N, Oct 2017
I have been with Sillars since they started. They now look after six properties for me and, as I now live overseas, I rely on them to deal with everything, which they do very well, my personal Property Manager keeps me informed by email about anything relevant and sends regular statements. I have no hesitation in recommending them, they are much better than the more impersonal agents in town (I have used three other agents previously and they did not come anywhere near the service I now get from Sillars). It is good to know that if there are any issues with the properties that they have a good first line maintenance team in-house and a reliable set of other trades and suppliers on call.
Mr B, Oct 2017
Having dealt with a number of Letting Agents over the years, what I appreciate most about Sillars is their excellent communication. Phone calls are usually returned on the day and emails answered quickly. They do not hesitate in trying to sort out any problem, with as little fuss as possible.
Mr P, Oct 2017
I wish to commend the professionalism and thorough service you repeated have provided to me in the last two years. Having used Alan Ayers Ltd for years prior to Sillars Properties taking over, the service has become better and better. Your fair guidance and superb marketing is without question the best any Landlord or Tennant could wish for mitigating both parties bests interests at all times. Marketed a property on a Friday, and with your committed focus on logging a vast data base of potential tenants, you secured three viewings within 12 hrs off it going live, which lead to 3 applications to enter a long term Tennacy Agreement. It’s a definite high five, and I’m so grateful. I wish to thank Liam, Sue and Jack for their dedicated focus on every let they have secured successful within days of advertising.
Mrs H, Oct 2017
That's great on both counts! Just checking as I hadn't ordered any new. Fingers crossed indeed for the new tenants. Can I just say as well Jack how impressed I am with the communication from you. I've largely managed the property myself over the years due to poor experiences with letting agents, however so far I'm really pleased with the efficient service I'm receiving from you and the team. So thank you, please pass this on.
Ian Clough, Orchard Road Brewery Ltd, Nov 2017
I cannot thank Sillars Properties enough for their support, attention to detail and responsiveness throughout the whole process from initial viewing to lease signing and key handover. Fantastic!
Mrs F, Nov 2017
Sillars have managed my property for three years and during that time they have ensured that the property is inspected regularly and each time have prepared a full report with photographs for me. This has reassured me and also enabled any defects, if any, are dealt with promptly - keeping both the tenant and landlord happy! The staff have showed true professionalism when dealing with any problems allowing me to leave the management of my property in safe hands with Sillars Properties.
Mrs B, Dec 2017
Sillars managed my rental property for several years and this year I have sold two properties with them. The service has been brilliant all round. You really feel confident that things are being handled professionally. Their fees are very reasonable and they are easy to communicate with, always on the ball and acting with integrity. I've already recommended Sillars to my friends and colleagues because I honestly think they're the best estate agent in town.
Mr S, Dec 2017
I think I've completed your review and returned it to you--5 star service.
I found the transaction to be very smooth , quick and efficient--a credit to all involved.
It's around 15 years since my previous house purchase , and the improvement in timescale is quite noticeable. I've sent a "thank-you" Christmas card to the vendors , in acknowledgement of their role in the transaction.
Thank you to you and your team as well , for a very good level of service.
Best wishes to your whole team for Christmas and 2018.